How do I install ClipCache?
Run the file you have downloaded (ccsetup.exe) to start the installation
process. If you have downloaded the .ZIP file, then you will need to
unzip this first.
How do I uninstall ClipCache?
ClipCache is uninstalled by using the Add/RemovePrograms applet in
Control Panel. To uninstall: Click the Start Menu | Settings | ControlPanel,
then double-click on Add/Remove Programs, and finally double-click on the
ClipCache entry to start the uninstallation.
What do I get when I buy ClipCache
When you purchase ClipCache you are purchasing a license, allowing
full operation of the program, and removal of trial period
restrictions. The actual license code is delivered via email and
should be entered into ClipCache (as described in the email.)
The license is valid for all 2.xx versions. You also
get support via email and the website.
I'm a licensed user and want to get the latest version,
where do I get it from?
You can download this from the
download page. Trial and licensed users download the same file, there
is no specific version for each type of user. Remember it is the fact
that licensed users have entered their license code that removes
the trial restrictions. Licensing details will be retained during
I have bought a new computer and just installed ClipCache,
how do I enter my license code?
To enter your license code, open the ClipCache main window, click the "Help"
menu, then click "Purchase ClipCache Now". A dialog box will appear, in the
box at step#2 you can type or cut/paste your license code. Finally click OK to
complete the process.
What version of Windows will ClipCache run under?
Windows XP, Windows Vista and Windows 7. ClipCache's installer installs a
64-bit version under 64-bit Windows.
Why is my serial number/license code being rejected?
It could be one of two reasons. Firstly make sure you have typed the
details exactly as shown, or better still copy and paste the serial. If it
still doesn't work then you are using a serial number for a different version,
remember a CC2 serial wont work on CC3 and vice-versa. A CC2 serial has this
structure xxxxxxxx-xxxxxxxx (where x is alphanumeric), and a CC3 serial is much
Where can I download upgrades from?
From the download page.
There are no upgrade files, you must download the whole thing and install
it over the top of the existing install.
Are there any paper based user manuals?
I have downloaded the new version of ClipCache, do
I need to uninstall the current version?
You do not need to remove your current installation, in fact
uninstalling will result in loss of all your settings! You should
install the new version in the same directory as your current installation.
Your settings will be retained in the new version.
ClipCache is telling me that I must purchase the
program, but I've already paid for it - what's up?
You need to enter your license code into ClipCache. You can do
this by clicking YES in response to the question and entering
your code in the dialog that appears. Alternatively, you can click
'Register' (or 'Purchase ClipCache Now') in the help pulldown menu.
I've just purchased ClipCache, where is my
Your license code will be sent to you via email. Typically you
should not have to wait longer than a few minutes for it to arrive.
However, because of the nature of email delivery this may take longer,
we apologise for any delay.
How do I stop Microsoft Office's clipboard
popup window from appearing?
this articale on Microsoft's website.
Can I merge clips from one database to another?
You can do merging of database clips manually. Simply select the
clips in a folder that you want to copy (multi select via holding
down Shift or Ctrl). Then hit Ctrl+C to copy them. Next load the
other database and hit Ctrl+V to paste the clips.
Please note that you can only copy clips from one folder at a time.
Also for ClipCache 2.x you should uncheck the option "Copy selected clip to clipboard" in
ClipCache sometimes stops capturing clips for no apparent reason, why?
ClipCache relies on something called a clipboard viewer chain. Any program that monitors
the clipboard is linked into the chain - for example, download url monitors etc..
Unfortunately the design of the chain (by Microsoft) means that one badly written program
can prevent other programs (i.e. ClipCache) from being notified about new data copied
to the clipboard. ClipCache has a "Reconnect To Clipboard / Repair Clipboard Chain" in the Tools menu. However,
this is a cure rather than a preventative measure, so another program may "break" the chain
at a later time. I would recommend that you try to identify when ClipCache stops capturing,
and note the actions (i.e. loading a program, or performing a particular operation) leading
up to the failure. This may be the culprit. If you have Vista (or newer) and are using
ClipCache 3.4.2 (or newer) then you should not experience this problem because
ClipCache uses the new features of Vista to avoid this problem totally.
Why does my firewall indicate that ClipCache is attempting to contact the Internet occasionally?
There are a few reasons.
ClipCache captures and views HTML clips. It is highly likely that the HTML will contain
references to images on a web server. This will trigger a connection to the Internet when
it tries to render a remote image for example. Also, ClipCache has an auto-update
feature that checks for new versions. We want our users to be aware when a new version
is released, if not only for security reasons. This update check happens once a month and
a notification is displayed telling you that it's checking. You can chose to turn off the
notification but the check still happens to ensure you're up to date. If there are
updates available the you'll always be notified - even if you disable the notification.
How can I capture part of the screen as an image?
Use the Alt+PrintScreen keys to capture the active window, or use PrintScreen
key alone to capture the whole desktop (warning, this can result in a huge
image.) If you use Vista or Windows 7 you are in luck, there is a snipping tool
allows you to select a specific area to capture. Or you can use the snipping tool
available here. You must also make
sure you have capturing DIBitmap enabled in ClipCache options, capture tab.
Where can I download the 64-bit version?
Since version 3.5.1 both the 32-bit and 64-bit versions are included in the same
download package. When installing under 32-bit Windows, 32-bit ClipCache is installed.
When installing under 64-bit Windows, 64-bit ClipCache is installed.
Is the portable version available in different languages?
Yes and no. ClipCache portable is available for download in English. However, it can
run any of the supported languages. To do this, install the desktop version
(on any computer) choosing the language that you want. Next copy the file
CLIPCLOC.DLL from the installation folder to the portable ClipCache folder.
If you also want the help file, copy CLIPC.CHM. Finally restart ClipCache.
Is the portable version available in 64-bit?
Yes and no. ClipCache portable 32-bit is available for download. However, you
can use the 64-bit version too. To do this, install the desktop version on a
computer running 64-bit (x64) Windows. Next copy the file CLIPC.EXE from the
installation folder to the portable ClipCache folder.
Finally restart ClipCache. Please bear in mind that the 64-bit version will not
run under 32-bit Windows, therefore limiting portability. If you need access to
both (32/64-bit ClipCache), you can rename CLIPC.EXE. You may notice CLIPC.EXE
is smaller in size in the portable archive than in the installer, this is
because the file has been packed with UPX - you can pack this yourself to save